After-sales service support
Source: | Author:佚名 | Published time: 373 days ago | 478 Views | Share:

1. Service commitment

1. My company has set up a number of tough emergency maintenance service team, experienced field engineers and senior technicians, any problems can be rushed to the scene in the fastest time, maintenance and replacement.
2. Product delivery within a week, our company's after-sales service staff will be based on the customer's contact information, telephone follow-up consultation, until the customer satisfaction.
3. All complaints about product quality will be answered within 1 hour, arrived at the scene within 24 hours, and according to the complaint to determine the treatment measures, maintenance and replacement.
4. Our company is committed to all maintenance personnel on call, better for customers to solve problems.
5. The cost caused by product quality within the shelf life shall be borne by our company.
6. During the shelf life due to your improper use, or natural environment caused by our free maintenance, maintenance materials and accessories are only charged at cost price.
7. Beyond the warranty period of the products, my company commitment to lifelong regular on-site inspection and maintenance.

2. Mode of transportation

1. All goods are delivered to customers free of charge, free installation, commissioning and installation maintenance. The maintenance personnel inform the customer of the common sense of how to maintain the product until the customer is satisfied.
2. After the installation and debugging of all goods, the customer can check and accept before leaving the site.

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